Help with playing RandyandSue Shag Review Videos (new InstantStart Videos)

This help information is for playing the RandyandSue Shag Dance Review Videos using RandyandSue's InstantStart VideoPlayer.

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What are InstantStart Videos?

What are the features of the InstantStart VideoPlayer?

Why are there .wmv versions and the InstantStart Video versions of each video?

The InstantStart Videos will not play what do I do?

The InstantStartVideos start immediately but it freezes for a few seconds and starts over and over.

My video needs more sound volume..

Can I save my own copy of the videos to my computers disk drive?

Can I watch your videos on my TV at home?

How can I get DVD versions of the RandyandSue videos?

 

 

What are InstantStartVideos?...

InstantStart Video is our name for Adobe Flash format videos. These are similar to the videos that you find on popular sites like YouTube, but we have produced them is the highest possible quality to you get a clear full size screen.The new InstantStartVideos found on the Shag Lesson page will start immediately.

We will continue to provide the older .wmv (Windows media format videos). You may choose which format to watch. Both have the same quality and content and of course, both are totally FREE! You can find the link to the .wmv versions near the top of the video list found on the Shag Lesson page.

 

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What are the features of the InstantStart VideoPlayer?

Answer:

When you click a Play Video icon on the Shag Lesson Page, a new window will open with a screen :

This is the InstantStart VideoPlayer. It features "full screen mode" and an integrated video list for quick switching between RandyandSue videos.

FIRST THING: you MUST click once inside the player screen to activate it so it will begin working.

After you have clicked once, look for the list of related videos at the bottom of the Web Player. When you put your mouse pointer in the video list area it will automatically scroll to show you all the related videos that are available. Click a video and it will instantly start to play..

Be sure to try out the full screen mode..click the "full screen icon" right by the volume slider.. (Hit esc key to return to the regular screen size).

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Why are there .wmv versions and the InstantStart Video versions of each video? ....

Answer:

The InstantStart Videos are our preferred way for you to watch the RandyandSue videos. They use the latest Flash video technology similar to the videos on popular web sites like YouTube but with much higher quality. You will be able to see the video almost immediately instead of waiting for a full download which can take several minutes. The InstantStart Videos have no reduction in content or quality compared to the familiar .wmv videos that we produce.

the wmv versions have been removed..please purchase the Randyan Sue Shag Dance Vol 1and vol 2 videos instead

 

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:Can I save my own copy of the videos to my computers disk drive?

 

There is no advantage to trying to dowload your own copies..please purchase our DVD's instead.

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The InstantStart Videos will not play what do I do?

Answer:

The InstantStart Videos utilize our new InstantStart VideoPlayer. For this player to work, your internet browser must have JAVA enabled and you must have the latest version of Adobe Flash.

DONT PANIC!
98% of the newer computers already have this and our InstantStart VideoPlayer will work fine!

If you have an older computer or think you need an update it is not difficult for you to do:

CLICK HERE to get detailed instructions.

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My video needs more sound volume..
Answer:

There is a volume slider right on the InstantStart VideoPlayer

Other software and hardware controls can affect the volume and audio effects settings in the Player. If you encounter problems, try adjusting your Windows audio settings, the physical controls on your speakers, sub woofer, or amplifier, or the settings in any other software used to configure the sound card in your computer.

Here is how to adjust the speaker volume in Windows:

If your sound card volume can be changed using software, a speaker icon appears in the notification area (lower right hand corner of your screen). You can change the volume by double-clicking the icon and adjusting the mp3 slider.

Note: To display the volume control icon in the notification area
Open Sounds and Audio Devices in Control Panel.
On the Volume tab, under Device volume, select the "Place volume icon in the task bar notification area" check box.
(To open Sounds and Audio Devices, click Start, click Control Panel, and then double-click Sounds and Audio Devices.)


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The InstantStart Videos start immediately but it freezes for a few seconds and starts over and over.

Answer:

This is usually due to your internet speed. Slow or busy connections cannot keep up with the video stream. When you click on an InstantStart Video the VideoPlayer begins playing the video stream immediately as it is downloading to your computer from our web server. If you have a slow internet connection (dial up for example), the video data may not arrive at your computer as fast as the VideoPlayer needs so the video will hesitate until additional data is received. The VideoPlayer will automatically resume when it has enough data to continue playing the video. This appears as freezes in the video. You may avoid almost all hesitations by having a high speed internet service such as RoadRunner or DSL.

The VideoPlayer is keeping a temporary copy of your video as it is being played and once the video in completely downloaded (watch the loading bar at the bottom of the VideoPlayer) you can replay the video or skip around in the video with no more hesitations as long as you do not start another video!
Everytime you start a new video from the video list, the VideoPlayer begins loading again and the previously played video is replaced with the new video's data.

If you experience freezes and you already have fast internet service, then most likely there is another program running that is competing with the VideoPlayer and your computer is having trouble keeping up. If you try to play more than one video at a time you will very likely have this problem. Also if your computer is running a backup operation or an update operation as you watch the videos this can happen. The best fix is to run only the VideoPlayer by itself so that you get the best quality viewing or you can download the .wmv format versions (a link is found on the Shag Lesson page) and watch them off line.

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Can I watch your videos on my TV at home?

Answer: YES! all of our online videos plus more that are not on line are available to purchase right here on our web site:

RandyandSue Shag Dance Vol 1 and Vol 2

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How can I get DVD versions of the RandyandSue videos?

Answer: We do not offer DVD versions. RandyandSue Shag Review Videos are available at www.RandyandSue.com, They are free...but these videos are for playing on your computer. We have looked into producing DVD versions and it would cost quite a bit..so any DVD versions would not be free. We may decide to offer our videos sometime later if we think we could sell enough to payback the up front investment..but for now, you must save the free versions on your computer's disc and make your own DVD's....(see the information above)

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